DCKAP Summit 2019


Marc Ostryniec

Global SVP, Sales at BigCommerce

Marc Ostryniec brings extensive experience in enterprise sales and solution development with more than 15 years of delivering successful solutions within the consumer electronics, durables, and financial services industries.

Marc has built his career with some of the world’s most venerable companies, including senior roles within Bazaarvoice, Tata Consultancy Services, Trilogy, Intel, Accenture (Andersen Consulting), GE, Chordiant. Currently, he is the Global SVP, Sales at BigCommerce.

Karthik Chidambaram

Founder & CEO DCKAP

Karthik Chidambaram, an alumnus of Illinois Institute of Technology in Chicago, is the Founder & CEO of DCKAP. The inception of DCKAP took place in 2005, where he spearheaded its evolution from a web development startup to a full-service digital commerce agency. DCKAP was once his dream, became his passion, and is now an everyday reality.

Karthik is known for his strong business acumen. He reckons industry setbacks and renders solid & practical solutions to organizations. Over the last 14 years, DCKAP has helped 300+ organizations to boost their revenue. Karthik holds a Master’s Degree in Computer Engineering from Illinois Institute of Technology, and a Bachelor’s Degree in Engineering from Government College of Technology, India.

Feroze Bilgrami

Feroze Bilgrami

Chief Enterprise Architect, Edwards Lifesciences

Feroze Bilgrami is a multilingual, big-picture IS expert and strategist demonstrably successful in improving performance and customer satisfaction for companies in the healthcare and life science sectors, in both domestic and international markets.

Feroze particularly likes to build productive partnerships with business leaders, external customers, and suppliers aligning IT strategies with business goals, driving process and profit improvements.

Steve Hoffmann

Strategic Alliance Manager at Avalara

Steve is a Strategic Alliance Manager for Avalara. He brings more than 20 years of experience in software and business development.

Since joining Avalara in 2017, Steve helps partners, business owners, and finance professionals maintain compliance and leverage best practices across the industry. Steve attended Carroll College and lives in Milwaukee.

Billy McClennan

Strategic Partnerships at Gorgias

Billy McClennan manages strategic partnerships for Gorgias on the West Coast and Asia-Pacific regions. Gorgias is the #1 rated eCommerce Helpdesk and works with some of the biggest brands like Steve Madden, Rothy’s, and Timbuk2.

Prior to joining Gorgias, he helped launch an MIT founded Direct-to-Consumer brand (humon) back in 2017, scaling the company’s revenue by 30% month over month. His role involved designing their eCommerce website using Shopify, scaling digital advertising spend, setting up logistics operations, and building strategic partnerships with international distributors.

Loren Kelley

Enterprise Strategy at Bolt

Loren Kelly, Enterprise Strategy at Bolt, comes with over a decade of experience in payment processing.

He has spent over two years leading the effort in training, building, and expanding a sales team throughout the U.S. From local brick-and-mortar shops to the largest enterprise companies in the world, Loren has worked on nearly every use case in payments.

Loren Kelley

Jeries Eadeh

VP Global Channel Sales at Nexcess

Jeries is the VP of Global Channel Sales for Nexcess. Jeries brings nearly a decade o f experience leading merchants and development agencies around infrastructure and cloud computing technical strategies.

He’s consulted with over 100 different development agencies and has a passion for helping small businesses accomplish big goals. Jeries attended Wayne State University and lives with his wife and two kids in Detroit, MI.

Shalini Solomon

Senior Manager – Demand Gen, Verizon Media

Shalini Solomon works as the Senior Manager of Demand Generation for the Verizon Media Platform and has been with the company since September 2018. She is responsible for the strategic planning and execution of all paid digital marketing content, setting SEO parameters and website management.

Prior to joining the company, Shalini managed websites for various consumer product industries including Blue Sky, Security Pro USA, and Munchkin. She has been working in the eCommerce vertical for over 15 years, specializing in end-to-end website management and digital marketing. Shalini graduated with a communication bachelor’s degree in advertising management from Michigan State University.

Shalini Solomon
Steve Raack

Steve Raack


Steve Raack is a performance-driven senior executive with deep experience, delivering top and bottom-line results in mature businesses and start-ups. He is a proven leader of growth programs at industry-leading companies. He has a strong background in strategy, business development, fundraising, operations, finance, product development, customer service, technology, distribution, and organizational improvement. Steve has an exceptional ability to link data analysis to strategy and results while creating high-performance teams.

Stephen Cohen

Senior Account Executive at dotdigital

Stephen Cohen is a digital marketing enthusiast and Magento & Shopify specialist for dotdigital – the leading marketing automation platform. Stephen is the founder of Scotland’s Magento & Shopify Meetups and a regular speaker at eCommerce industry events.

His successful philosophy enables brands to grow through a blend of knowledge and simplicity. Stephen’s approach is to fully understand your business, customer base and marketplace. Working with the marketers at Universal Music Group, DHL, Fred Perry, U-Haul and Yamaha to implement his philosophy, Stephen has helped them achieve brand recognition, increased exposure and ultimately improved profitability.

Rita Zahir

VP Marketing & eCommerce at The Giving Keys

Rita Zahir has over 15 years of marketing and eCommerce expertise across organizations ranging from high-growth startups to billion-dollar public companies. She also has an MBA from the USC Marshall School of Business.

Rita currently leads the eCommerce business as the VP of Marketing and eCommerce at The Giving Keys, a fashion brand with a social impact mission.

Previously, she led marketing at Tradesy to revamp acquisition and retention marketing and create double-digit growth. Prior to that, she held roles leading acquisition marketing for Polaris’s eCommerce business, leading growth for Mobile & Emerging products at Symantec, and directing marketing at j2 Global and Shoes.com.

Sivaranjani Ramamoorthy

QA Technical Lead, DCKAP

Sivaranjani is an ISTQB Certified QA professional with more than eight years of experience in Quality Assurance. She is a detailed planner, expert communicator, and a top-notch analyst, wholly committed to the delivery of requirements and specifications that accurately align with the business needs. She loves to help strategize and facilitate testing by working with cross-functional teams to incorporate those strategies into the development phase and bridging the gap between engineering and QA.

Having in-depth knowledge of accessibility and usability testing at DCKAP, Sivaranjani helps customers in leveraging web accessibility to achieve ADA compliance. Sivaranjani is proficient as a QA Lead with a focus on leading and training the QA team members.

Praveen Venugopal

eCommerce Technologist, DCKAP

Praveen, a Project Manager (PMP Certified, PMI Institute)/E-commerce Expert at DCKAP, has over 12 years of experience in the eCommerce vertical. Praveen has worked for Amazon for over seven years on multiple initiatives not limited to eCommerce, Alexa, Kindle, and Fire TV/Phones.

With his expertise, Praveen has helped customers by putting together requirements, draft requirements documents, and has helped deliver results for a diverse set of customers. Praveen has experience working on leading eCommerce platforms like Magento, Shopify, and Big Commerce. He also works closely with the Cloras and flexiPIM teams by providing strategic direction and consultation. Praveen was a speaker at events such as the – Industrial Distribution Summit (IDS), P21 Connect, and Magento Meetups.

Bhavani R

Product Manager at QA Touch, DCKAP

Bhavani is a Certified Software Test Manager and Six Sigma Green belt with more than 16 years of experience in QA. She has a passion for testing and learning, along with implementing and mentoring the latest automation tools. Bhavani was a Testing Guild 2018 conference speaker and is a frequent blogger, where she shares her knowledge of wisdom in various QA communities.

At present, she is a Product Manager at QA Touch and closely works with clients as well as other teams to provide the right product to the customers. Previously, Bhavani has handled QA and has set up processes for several Magento enterprise eCommerce websites.

Mohan Natarajan

eCommerce Practice Leader, DCKAP

With around nine years of experience at DCKAP, Mohan Natarajan manages the overall client relationship and is associated with client delivery operations to attain the revenue goal through account farming, responsibility for revenue assurance and sales targets, and financial forecasting and invoicing. Mohan works strategically to improve the processes and performance of an existing or new business that enhance bottom-line results.

Mohan was a speaker at Imagine 2017. Over the past 10+ years, he has acquired all four Magento Certifications and offers immaculate knowledge in the Magento platform. Mohan has evolved as a Solution Architect, developing a handful of Magento Extensions for numerous B2B customers.


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